Contact Information

Customers may contact AMAR.shop regarding products, compatibility, orders, payments, shipping, returns, refunds, privacy rights or website use.

AMAR.shop Contact Details

Store: AMAR.shop
Website: https://amar.shop
Customer-service email: BarrottShuter6901@outlook.com
Business address: 6 Rue du Sagnet, 63270 Vic-le-Comte, France

Customer support is provided by email so that enquiries can be recorded and handled accurately.

Product and Compatibility Enquiries

For a compatibility enquiry, include:

• Headphone brand

• Headphone model

• Product being considered

• Relevant measurements

• A photograph where helpful

• A clear explanation of the required replacement or modification

Compatibility guidance is based on the information provided by the customer and the available product specifications.

Order Enquiries

For an existing order, include:

• Full name

• Order number

• Email address used at checkout

• Delivery postal code

• A clear explanation of the request

Do not send complete payment-card numbers, security codes or account passwords by email.

Returns and Refunds

Before returning a product, email:

BarrottShuter6901@outlook.com

We will provide the authorised return instructions and destination.

The business address above is not automatically the return address. Sending an unauthorised return to that address may delay processing.

Damaged, Faulty or Incorrect Products

When reporting a problem, include:

• Order number

• Product name

• Description of the issue

• Photographs or video where reasonably possible

• Photographs of the parcel and label if damaged during delivery

Supporting evidence assists our assessment but does not restrict statutory consumer rights.

Privacy Requests

Requests to access, correct, erase, restrict or object to the processing of personal data may be sent to:

BarrottShuter6901@outlook.com

The request should explain the right being exercised and provide enough information to identify the relevant account or transaction.

Written Complaints

Formal complaints may be submitted by email or post.

Email: BarrottShuter6901@outlook.com

Postal address:
AMAR.shop
6 Rue du Sagnet
63270 Vic-le-Comte
France

The complaint should identify the order, explain the facts and state the requested remedy.

Response Handling

We aim to respond within a reasonable time.

Complex requests involving carriers, payment providers, product assessment or identity verification may require additional time.

Where more information is required, we will contact the customer.

Last updated: 13 October 2026