Shipping Policy

This Shipping Policy applies to orders placed through AMAR.shop.

Website: https://amar.shop
Email: BarrottShuter6901@outlook.com
Business address: 6 Rue du Sagnet, 63270 Vic-le-Comte, France

1. Free Standard Shipping on Every Order

AMAR.shop provides free standard shipping on all orders without conditions.

Free standard shipping applies:

• To every order

• Without a minimum purchase amount

• Without a promotional code

• Without a membership requirement

• Without a standard delivery charge

If optional expedited or premium shipping is offered, its cost will be displayed before the order is submitted.

2. Estimated Delivery Time

The estimated total delivery time is:

15–20 calendar days from the date the order is confirmed.

This estimate includes normal:

• Order processing

• Payment verification

• Product preparation

• Dispatch

• Transit

Calendar days include weekends and public holidays, although carriers may not perform physical deliveries on every weekend or public holiday.

3. Order Processing

After an order is placed, we may carry out:

• Payment authorisation

• Address verification

• Fraud-prevention checks

• Product allocation

• Packaging and fulfilment preparation

An order confirmation will be sent using the contact details provided during checkout.

We will contact the customer where reasonably possible if an order cannot be processed because information is incomplete, payment is not authorised or a product is unavailable.

4. Delivery Locations

Available destinations are determined by the locations accepted during checkout.

Orders cannot be delivered to a destination that the checkout system does not accept.

Some carriers may be unable to deliver to restricted locations, temporary addresses, forwarding services or particular postal facilities.

5. Delivery Information

Customers must provide complete and accurate:

• Recipient name

• Street address

• Municipality

• Postal code

• Country

• Email address

• Telephone number where required by the carrier

Address errors should be reported immediately to BarrottShuter6901@outlook.com.

We will attempt to correct an address before dispatch, but changes cannot be guaranteed after fulfilment begins.

6. Tracking Information

Where tracking is available, information will be sent by email or displayed on the order-status page.

Tracking may take time to update after dispatch. A temporary lack of tracking activity does not necessarily mean that the parcel has stopped moving.

7. Separate Parcels

An order containing multiple products may be delivered in separate parcels.

Customers will not be charged an additional standard shipping fee because an order is divided into multiple shipments.

8. Delivery Delays

Delays may occasionally occur because of:

• Severe weather

• Carrier disruption

• Public holidays

• Customs or border procedures

• Security inspections

• Incorrect delivery information

• Events outside reasonable control

If an order has not arrived by the end of the estimated 15–20-calendar-day period, contact us and include the order number.

We will investigate and provide an appropriate solution.

9. Legal Rights for Late Delivery

If goods are not delivered within the agreed period, the customer may request delivery within an appropriate additional period.

Where the requirements of French consumer law are satisfied, the customer may cancel the contract and obtain a refund.

Where delivery by a specific date was an essential condition of the contract, applicable law may permit cancellation without requiring an additional delivery period.

Nothing in this policy limits those rights.

10. Lost Parcels

If a parcel appears lost, email BarrottShuter6901@outlook.com.

We may ask the customer to:

• Confirm the delivery address

• Check safe delivery locations

• Ask household members or neighbours

• Review carrier notices

• Contact the local delivery office

• Complete a reasonable carrier declaration

If the parcel is confirmed lost before delivery, AMAR.shop will arrange an appropriate replacement or refund.

11. Parcels Marked as Delivered

If tracking shows delivery but the parcel cannot be found, the customer should:

1. Check the stated delivery location.

2. Check any safe place.

3. Ask household members and neighbours.

4. Review delivery photographs or notices.

5. Contact the carrier where possible.

6. Email AMAR.shop if the parcel remains missing.

We will review available evidence and assist with an investigation.

12. Failed Delivery

If delivery fails, the carrier may:

• Attempt redelivery

• Leave collection instructions

• Hold the parcel at a collection point

• Return the parcel to the sender

If a parcel is returned because the customer provided an incorrect or incomplete address, we will contact the customer regarding redelivery or an appropriate refund.

Any deduction or additional charge will be applied only where lawful and proportionate.

13. Damaged Parcels

If a parcel arrives damaged, photograph:

• The external packaging

• The shipping label

• The internal packaging

• The affected products

Send the photographs and order number to BarrottShuter6901@outlook.com.

Prompt reporting assists the investigation but does not remove statutory rights.

14. Risk of Loss or Damage

For consumer purchases, risk generally passes when the customer, or a person designated by the customer other than the carrier, physically receives the goods.

Different rules may apply if the customer independently appoints a carrier not offered by AMAR.shop.

15. International Orders

Where international delivery is offered, customs duties, import taxes or local charges may apply.

Charges and delivery restrictions will be handled in accordance with applicable law and information provided during the purchase process.

16. Returns

The business address in this policy is not automatically the return address.

Customers must contact BarrottShuter6901@outlook.com before returning products to obtain the authorised instructions and destination.

17. Contact

For delivery assistance, contact:

AMAR.shop
Website: https://amar.shop
Email: BarrottShuter6901@outlook.com
Address: 6 Rue du Sagnet, 63270 Vic-le-Comte, France

Include the order number and delivery postal code.

Last updated: 13 October 2026